Please feel free to ask us any questions you have regarding our products.
You may find the answer to your question below, however if you do not, then please contact-us
How long is the warranty period?
All products carry a 12 month warranty from the date of purchase.
What do I do if my groov-e product is faulty?
We apologise for the issue you are having. Please contact the retailer from where you bought the item for a replacement. If you made the purchase from this website then please fill out the contact us form.
I’ve lost the manual for my product, where can I find a new one?
User Guides (manuals) can be downloaded from the product description pages for each item.
How can I pay for my order?
We accept Visa & Mastercard (debit card/credit card).
What are the delivery charges?
Delivery is free for UK mainland on all orders. Please see the shipping & returns information for delivery charges to other destinations.
Please see the terms & conditions section at the footer of the page for more general information.